We proudly ship with USPS. Please select a shipping option during checkout.
USA Shipping Options:
a). Priority Package: 1-3 business days
b). Express Delivery: 1-2 business days
Please allow 1-3 business days for the payment to be processed. Processing time depends on your bank/credit union. Once payment is confirmed, we will ship the purchase within the specified shipping option selected during checkout. You will be notified via email with tracking.
On the behalf of “ SEVENTHENBRAND.CO” we apologize for any confusion, frustration or inconvenience this may have caused you. We believe in integrity and quality customer service. Please contact “email@example.com” so we can better assist you with this issue and expedite a solution for this rare occurrence.
Invalid Shipping Address Policy:
Please make sure the shipping address used during checkout is a valid address. If not customers will receive a courtesy email if this problem arises. You will have up to 48 hours or the second delivery attempt to reach out to update us. After the second attempt, no refunds or exchanges will be given or granted. Any additional question(s) or concerns regarding this matter, please email “firstname.lastname@example.org” with your name and the order number
Missing Package Policy:
If the delivery carrier (USPS) has updated your parcel as delivered but you have not received the desired package to the shipping address on file. Please contact the delivery courier (your local post office). Then check with your neighbors, parcel locker, or leasing office/front desk first. If the parcel is still not found, please contact us via at “email@example.com” with your name, the order number and a brief description of your incident. We will gladly assist you and provide you with a solution.
WE are not responsible for any delays caused by the third party shipping company such as USPS. However, we will try our best to resolve the issue.
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